Times Internet Limited, ("TIL") is a wholly owned subsidiary of Bennett Coleman & Co. Limited and owns powers / manages the website www.getsmartapp.com (website) and smartapp™('App'). TIL respects the privacy of its users and is committed to protect it in all respects. With a view to offer most enriching and holistic internet and App experience to its users TIL offers a vast repository of Online sites and variety of community services. The information about the user as collected by TIL is: (a) information supplied by users and (b) information automatically tracked while navigation (Information). By using TIL's website, App or its services, you consent to collection, storage, and use of the personal information provided by you (including any changes thereto as provided by you) for any of the services that we offer.
To avail certain sites / services on our websites and app, users are required to provide certain information for the registration process that may include but not limited to :- a) your name, b) email address, c) sex, d) age, e) PIN code , f) credit card or debit card details g) medical records and history h) sexual orientation, i) biometric information, j) password k) physical address l) mobile no. etc., and / or your occupation, interests, and the like. The Information as supplied by the users enables us to improve our sites and provide you the most user-friendly experience, and better services. All required information is service dependent and TIL may use the above said user information to, maintain, protect, and improve its services (including advertising services) and for developing new services. Such information will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005, any rules made there under or any other law for the time being in force. We may also use your email address or other personally identifiable information to send commercial or marketing messages without your consent [with an option to subscribe / unsubscribe (where feasible)]. We may, however, use your email address without further consent for non-marketing or administrative purposes (such as notifying you of major changes, for customer service purposes, billing, etc.)
To improve the responsiveness of the sites for our users, we may use "cookies", or similar electronic tools to collect information to assign each visitor a unique, random number as a user identification (User ID) to understand the user's individual interests using the identified computer or mobile device. Unless you voluntarily identify yourself (through registration, for example), we will have no way of or mobile device who you are, even if we assign a cookie to your computer or mobile device. The only personal information a cookie can contain is information you supply (an example of this is when you ask for our personalised Horoscope). A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process that we do not control. Our web servers automatically collect limited information about your computer or mobile device connection to the Internet, including your IP address and device ID when you visit our site. (Your IP address is a number that lets computers attached to the Internet know where to send you data -- such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages or app information to you upon request, to tailor our site/app to the interests of our users, to measure traffic within our site and let advertisers know the geographic locations from where our visitors come.
LINK TO THIRD PARTY SITES
ACCESSING AND UPDATING PERSONAL INFORMATION
When you use TIL's websites or app, we make good faith efforts to provide you, as and when requested by you, with access to your personal information and shall further ensure that any personal information or sensitive personal data or information found to be inaccurate or deficient shall be corrected or amended as feasible, subject to any requirement for such personal information or sensitive personal data or information to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Because of the way we maintain certain services, after you delete your information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems.
Redressal Mechanism: Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature to firstname.lastname@example.org or
Mr. Harshal Chawla
Times Internet Limited
Plot No. 391, Udyog Vihar, Phase-III, Gurgaon-122016, Haryana, India
We request you to please provide the following information in your complaint:-